Loans outstanding as of 10th April, 2020 are eligible for the Interest Payment Support Kidu. Loans to Government, Loans given to Financial Institutions, Staff Incentive Loans and Credit Card Loans are not eligible.

Druk Gyalpo's Relief Kidu - Interest Payment Support


His Majesty The King granted interest payment support Kidu to borrowers, as an immediate relief measure to mitigate the impact of the COVID-19 pandemic. Following His Majesty's Address to the Nation on 10th April 2020, interest payment support Kidu was provided to all loans outstanding as of 10th April 2020.The Kidu was provided in two phases, for twelve months, as follows:

    Phase I (3 months: April to June 2020): 50% interest payment support was granted as the Druk Gyalpo's Relief Kidu (DGRK). The Financial Service Providers bore the remaining 50%, thereby providing 100% interest relief in total to the borrowers.

    Phase II (9 months: July 2020 to March 2021): 100% interest payment support was granted as DGRK from July 2020 to September 2020, followed by 50% Interest Payment Support from October 2020 to March 2021.

As of March 2021, total interest payment support amounted to Nu. 11.06 billion out of which Nu. 9.18 billion was granted as DGRK and Nu. 1.88 billion was borne by the Financial Service Providers for 139,096 loan account holders. The interest payment support granted as the Druk Gyalpo's Relief Kidu provided immediate economic relief to the borrowers during the pandemic and also helped the financial sector to avert build-up of non-performing loans.

Moving forward, in view of the continued uncertainties posed by the COVID-19 pandemic, His Majesty The King has graciously commanded the continuation of the Interest Payment Support Kidu for the next 15 months for all eligible borrowers.

Borrowers who continue to require the 50% Interest Payment Support Kidu must now apply for the Kidu. Applications will be open for 3-month cycles over the next 15 months. Please Click Here to indicate whether you require Kidu support.

For more information, call the toll free number 1025/1026/1027 or your respective Financial Service Provider.



Loan Interest Payment Support Kidu - FAQ

Individuals and businesses with loans outstanding as of 10th April 2020, including non-performing loans, that were availed from Bhutanese financial service providers.

Loans to the government, loans given to financial institutions, staff incentive loans and credit card loans are not eligible.

Individuals & Sole Proprietorship Businesses need the following information to successfully register:

    i. Citizenship Identity Number

    ii. Date of Birth (as reflected in CID)

    iii. Mobile Number, and

    iv. Email ID

Applicants currently residing outside Bhutan must provide a valid email address during registration - OTP to enable login into the system will be sent to email address provided.

Companies & Partnership Firms can register through an authorised person who will need the following information:

    i. Citizenship Identity Number

    ii. Date of Birth (as reflected in CID);

    iii. Designation

    iv. Mobile Number, and

    v. Business Email address

In addition, the following business information must be provided:

    i. Name of Business Entity

    ii. Business License Number

    iii. TPN Number, and

    iv. Loan Account Number

    vi. Authorisation Letter

Bhutanese individuals with valid Citizenship Identity Card Number and authorised person of Companies or Partnership firms must first register to be able to log in for the online application.

Step One: Register for online application

    i. Click HERE to register.

    ii. Individuals and Sole Proprietorship Businesses need to select 'Individual / Sole Proprietorship'

    iii. Companies and Partnership Firms need to select 'Business'. A person authorised by the company/partnership firm can register and apply on behalf of the company/partnership firm.

    iv. Fill in all required information.

    v. After completing, click on the Submit button.

    vi. Upon successful registration, the following message will be displayed on your screen: 'You have registered successfully'.

Step Two: You can log in to apply only after registration.

    i. After registration, you will be automatically directed to the Login page.

    ii. To log in, select Borrower Type i.e. Individual/Sole Proprietorship or Business/(Company/Partnership Firm).

    iii. Provide Citizenship Identity Card Number and Mobile Number. For Business borrower type, the CID and Mobile Number of the authorised person who registered on behalf of the company/partnership must be provided.

    iv. Click on the 'Generate OTP' button. The OTP (One Time Password) will be sent to the registered mobile number / email address.

    v. Enter the OTP within 15 minutes to successfully log in.

    vi. Submit all required information after you have logged in.

    vii. You will receive SMS/email notification once your application has been successfully submitted / The following message will be displayed on your screen once you have successfully submitted your application: "Your application has been submitted for verification by Financial Service Providers and the DGRK."

Applicants who do not have a Citizenship Identity Card Number or are unable to access the DGRK -- Interest Payment Support Kidu system, must visit your respective Financial Service Provider(s) for assistance in applying.

An application can be lodged any time until 10 July 2021 for Kidu support for any or all three months of April, May and June 2021.

After the application is submitted, the applicable interest will be computed by the Financial Service Providers and 50% Interest Payment Support Kidu will be accordingly credited to your loan account(s).

For more information, call the toll free number 1025/1026/1027 between 9AM and 5PM, Monday to Friday.

Or call your respective Financial Service Provider:

Financial Service Provider Toll Free/Contact No
BoBL 1096/1097
BNBL 6071
DPNBL 1314
TBank 7070
BDBL 1424
BIL 2011
RICBL 1818
GIC-Bhutan RE 17151111
NPPF 1039
NCSIDBL 1012
BAOWE 02329125
BCCL 02330461
MBPL 77194042
Renew MFI 02335077